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EMERGENCY

In an emergency, always call triple zero (000). It’s a free call from any phone, mobile or phone box.

For other urgent medical issues, go to an Emergency Department.

Our Emergency Departments are open 24 hours a day, seven days a week:

If you are attempting to join a Northern NSW clinic for a HealthDirect telehealth consultation, please check either your email or SMS for a link to the waiting room.
 

Virtual Care – Telehealth is an extension of the services we offer our communities in Northern NSW. It is a secure and easy way to connect with a health professional via videoconference over the internet. A video consultation appointment must be arranged in advance, your clinician will provide you details on how to connect to your session.

Virtual Care (Telehealth) in Northern NSW.

Virtual Care uses video or phone technology to provide patients with a convenient way to connect with healthcare professionals. Our main platform for Virtual Care is Health Direct Videocall.

Health Direct Videocall for Northern NSW forms part of the NSW Health Single Front Door Strategy.

 

Trusted Health Advice: healthdirect - Click here to access resources and information

Virtual Care Services Helpdesk: NNSWLHD-VirtualCare@health.nsw.gov.au
Helpdesk available 0800-1630 Monday – Friday